- Provide strategic leadership and direction for the practice.
- Develop and implement policies, procedures, and workflows to optimize practice operations.
- Foster a positive and collaborative work environment for staff members.
- Prepare and manage the practice budget, including revenue projections and expense control.
- Oversee billing, coding, and revenue cycle management to maximize collections.
- Monitor and analyze financial performance, identifying areas for improvement.
- Recruit, hire, and train administrative and clinical staff.
- Conduct regular performance evaluations and provide coaching and feedback.
- Ensure compliance with employment laws and regulations.
- Stay up-to-date with healthcare regulations and ensure the practice’s compliance with all relevant laws.
- Manage and maintain accreditation and licensure requirements.
- Implement and enforce privacy and security protocols to protect patient information.
- Monitor and improve the quality of patient care and services.
- Implement quality improvement initiatives and patient satisfaction surveys.
- Address patient concerns and complaints.
- Oversee the maintenance and safety of the practice’s physical space and equipment.
- Coordinate with vendors for repairs and renovations as needed.
- Manage electronic health records (EHR) and other healthcare information systems.
- Ensure the efficient use of technology for patient care and administrative tasks.
- Develop and maintain strong patient relationships and satisfaction.
- Address patient inquiries and concerns in a timely and professional manner.
- Participate in long-term planning and development of the practice, including expansion and growth strategies.
- Analyze market trends and competition to identify opportunities.
- Develop and implement emergency and disaster response plans.
- Ensure the practice is prepared to handle unexpected situations.
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