Quest Diagnostics Teams Up with Cary Medical Management to Help Provide Accessible and Integrated Care to Rocky Mount and the Eastern North Carolina Community

Partnering to help improve the quality of care in Eastern North Carolina

April Koontz

April Koontz Follow

May 23, 2021


Quest Diagnostics, the world’s leading provider of diagnostic information services, and Cary Medical Management (CMM) are teaming up to provide quality and cost-effective diagnostic services at Rocky Mount Family Medical Center (RMFMC), a primary care facility in Rocky Mount, NC.

As part of the collaboration, Quest plans to open a patient service center (PSC) and rapid response lab (RRL) directly adjacent to RMFMC in the third quarter of 2021. The RRL will be the first for Quest in Eastern North Carolina, providing quality outcomes and fast turn-around times.

CMM provides the foundation for the practice that will allow RMFMC to operate more efficiently and ultimately reduce costs for both patients and providers. Quest offers industry-leading and innovative testing services, a larger network of conveniently located patient service centers, broad health plan coverage and competitive pricing.

“Many clinics use in-house clinical lab services, which results in higher costs due to lack of scale. Our goal for this collaboration is to leverage Quest’s scale and expertise to take that burden off primary care facilities while keeping lab services local. This allows for fast turn-around times and will empower RMFMC to focus on what it does best – caring for its patients,” said Dr. Siu Tong, Chief Executive Officer at CMM.

“We are excited about our partnership with CMM to help improve the quality of care in Eastern North Carolina,” said Alan Myers, Vice President and General Manager, South Region for Quest Diagnostics. “Our work with CMM is critical to addressing the growing need for quality health services in the region.”

Quest and CMM plan to further expand across the state with the addition of more patient service centers and rapid response labs to increase access to diagnostic testing services.

About Rocky Mount Family Medical Center

Established in 1983 by Dr. Richard Michal, Rocky Mount Family Medical Center (RMFMC) has grown from one provider and one nurse to fourteen board certified providers and a support staff of over sixty-five. RMFMC offers a variety of medical services including complete family care, women’s health, on-site laboratory and radiology services, coagulation clinic and diabetes support groups. With a goal of being known as the medical practice with the most satisfied and loyal patients in the region.

About Cary Medical Management

Established in 2019, Cary Medical Management (CMM) was created by a group of experienced clinical operators, physicians, and a leading healthcare technology company with a vision to drive home the “trillion dollar transformation to value-based-care” promised by the Affordable Care Act. CMM’s role is to assist clinics to grow or expand via acquisitions, and leverage their wealth of healthcare experience and strong financial backing to ensure their portfolio of clinics succeed in the new era of healthcare quality and value.

About Quest Diagnostics

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world’s largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our nearly 50,000 employees understand that, in the right hands with the right context, our diagnostic insights can inspire actions that transform lives.

Press Contact:
April Umminger, Public Relations Specialist,

Clinic Contact: 

Clifford Tse, Vice President of Acquisitions,

Jonathan Fowler, Vice President of Operations,

April Koontz

I'm a clinical social worker with an entrepreneurial spirit who happens to have a passion for healthcare technology and transforming multifaceted ideas into written and graphical form.

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